- Switch to the Storage section in the Control Panel.
- Check the Notify users that the portal will be unavailable checkbox to notify all active users via email when the encryption process starts.
Upon the successful completion of the encryption process, all active users will also receive email notifications.
If an error occurs during the encryption process, then all administrators (regardless of the Notify users option) will receive email notifications of the unsuccessful encryption process.
- Click the Encrypt storage button and then OK to launch the encryption process.
The time required to complete the procedure depends on the data volume. All portals will be unavailable during the encryption process. As soon as the encryption is over, the portal data will be available for work.
When encryption is enabled, a newly created backup copy of the data archive will contain decrypted files. When such a copy is restored, the files will be encrypted on the disk again.
You will also need to manually start the services that make changes to the files stored on disk.
For Docker (within the CommunityServer container):
systemctl start onlyofficeMailAggregator.service
systemctl start onlyofficeMailCleaner.service
systemctl start onlyofficeMailImap.service
systemctl start onlyofficeMailWatchdog.service
systemctl start onlyofficeThumbnailBuilder.service
For Linux:
sudo service onlyofficeMailAggregator start
sudo service onlyofficeMailCleaner start
sudo service onlyofficeMailImap start
sudo service onlyofficeMailWatchdog start
sudo service onlyofficeThumbnailBuilder start
For Windows:
Go to Control Panel -> Administrative Tools -> Services and start the following services: ONLYOFFICE Mail Watchdog, ONLYOFFICE Mail Imap, ONLYOFFICE Mail Cleaner, ONLYOFFICE Mail Aggregator, ONLYOFFICE Thumbnail Builder. To do that, right click the service and choose Start.