The portal Mail window will open.
Switch to the Settings section on the left-side menu, select the Mail Server option and click the Add your own domain button.
Enter the company domain name in the field and click the Next button.
The next step is used to prove your domain ownership. To do that you need to add TXT-record in the control panel of your own domain.
If you are using the server version
It’s not necessary to prove the domain ownership by adding a TXT record. In this case, the Add domain wizard includes 4 steps only and you can proceed to adding the MX record right after you specify the domain name.
Open the control panel of your domain in another browser tab, copy the bold text provided in the Add domain Wizard and paste it into the appropriate fields in your domain DNS settings.
The Next button will be locked until the TXT entry appears in the DNS settings. Once the DNS settings are updated, the next step of the Add domain wizard will be available.
As soon as the TXT record is created press the Next button of the Add domain wizard.
The same way you need to add MX-record, SPF-record and DKIM-record in the DNS settings.
Just copy the needed information provided in the wizard and pase it into the appropriate fields of the control panel of your domain and click the Next button of the wizard.
When all records are added press the Complete button.
To verify your domain settings, click the button situated next to the domain name and select the DNS Settings option from the menu. The domain settings window will open where the records are checked.
If you see the DNS settings link appearing in red next to the domain name it means that one or several DNS records for your domain are incorrect or not updated yet. Go to your domain settings panel to verify the records. If all is correct please wait till the records are updated as some servers can take up to 24 hours to update DNS information. Use the Verify button in order to update the information.
It's possible to view the
connection settings that can be used when connecting a mailbox to a third-party mail client, e.g. Mozilla Thunderbird.
Administrators can view the connection settings using the domain menu at the Mail Server settings page. Users who have a mailbox on the domain can view the connection settings using the mailbox menu at the Accounts Management page.
Click the button to the right of the domain/mailbox and select the Connection settings option from the domain/mailbox menu. The connection settings will be displayed in a new window. The settings include the following data: Login and password (your mailbox address and password), Server, Port, SSL/TLS for the incoming mail (IMAP server) and outgoing mail (SMTP server).
Starting from Workspace v12.0, the ImapSync service is used which allows synchronizing mailboxes connected to third-party clients. ImapSync works only for mailboxes created after updating to v12.0. Currently, it allows to synchronize the Inbox, Sent, Drafts, and Spam folders between the portal and corresponding folders in third-party mail clients. User folders are synchronized to folders with the same name. ImapSync allows you to synchronize receiving, moving, deleting messages, changing the Read and Important flags.