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Frequently Asked Questions

ONLYOFFICE Docs Enterprise Edition FAQ

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What is ONLYOFFICE Docs Enterprise Edition?

For the organizations that need to extend the functionality of the corporately used software with Online Editors for documents, spreadsheets and presentations but find the AGPL v.3 license unsuitable we released ONLYOFFICE Docs Enterprise Edition. That is a paid downloadable version of ONLYOFFICE ONLYOFFICE Docs distributed under a commercial proprietary license. It aims at organizations and businesses, whose policy doesn't favor public licensed software and who'd like to receive technical assistance.

What are the system requirements for the ONLYOFFICE Docs Enterprise Edition?

The system requirements for different versions of ONLYOFFICE Docs Enterprise Edition can be viewed at the following pages:

What license is applied for ONLYOFFICE Docs Enterprise Edition?

ONLYOFFICE Docs Enterprise Edition is distributed under the commercial proprietary license. The complete license text can be found here.

What is the difference between ONLYOFFICE Docs and ONLYOFFICE Docs Enterprise Edition?

ONLYOFFICE Docs Enterprise Edition includes mobile web editors not present in Community Edition, can support any number of concurrent connections (only 20 for the free Community version), and its price includes 1 year of professional support and updates.

What is the price for ONLYOFFICE Docs Enterprise Edition?

You can always find the current pricing list for ONLYOFFICE Docs Enterprise Edition here.

If I want to buy not only ONLYOFFICE Docs but other components as well (ONLYOFFICE Groups, Mail Server, etc). Is that possible?

You can choose ONLYOFFICE Workspace Enterprise bundle in that case. Our all-in-one solution includes ONLYOFFICE Groups, ONLYOFFICE Docs Enterprise Edition, Mail Server, and Control Panel. You can find the current pricing list for Workspace Enterprise here.

How do I get the license key for ONLYOFFICE Docs Enterprise Edition?

When you click the Buy Now button at the ONLYOFFICE Docs Enterprise Edition page, you will be redirected to the form where you can make a request for the Enterprise Edition. After that you will receive a mail message with the download and purchase links. After the payment is made, you will receive the mail message containing the license key file.

Does ONLYOFFICE Docs Enterprise Edition need an internet connection for proper functioning?

ONLYOFFICE Docs Enterprise Edition does not need an internet connection for regular day-to-day operations.

I have questions not listed here. Where I can ask them?

If you have more pre-sale questions please feel free to write to us at sales@onlyoffice.com. Questions concerning your purchased subscription to ONLYOFFICE Docs Enterprise Edition can be asked via server@onlyoffice.com